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Volunteer Policy

Purpose

The Meridian Library District Volunteer Program is designed to expand and enhance public service to the community in support of the library’s mission. The Meridian Library District may utilize the helpful services of interested volunteers to supplement the work done by library staff but not replace employee positions. Volunteer service aids the library in making the best use of its fiscal resources.

Volunteer Coordination

A District-wide Volunteer Coordinator maintains the Volunteer Program, recruits volunteers, sets goals and guidelines, and provides assistance to library supervisors/managers and volunteer liaisons to ensure consistency district wide.

Definition of a Volunteer

A volunteer is an individual who is 12 years of age or older, who contributes time, energy, and talents directly to the Meridian Library District without payment or the expectation of payment. Exceptions to the age requirement may be made by the Volunteer Coordinator, Library Director, or Assistant Director. All volunteers act in accordance with the policies of the library.

How to Become a Volunteer

Volunteers serve the library with approval from and at the complete discretion of the Volunteer Coordinator, Library Director, or Assistant Director. The library may require volunteers to submit a Volunteer Form for the purpose of keeping records in accordance with library policies. Volunteers are invited to join the volunteer team based on their qualifications in relation to the needs of the library at any given time. Volunteer opportunities become available based on library need and availability of staff to supervise. If selected, volunteers will be contacted for a volunteer orientation or interview and may be subject to a background check. Volunteers under 18 years of age must have the application signed by a parent or legal guardian, except under certain event circumstances, such as “Service Saturday,” where this may not be possible. Exceptions to this rule are at at the discretion of the Volunteer Coordinator, Library Director, or Assistant Director.

Nothing in this policy shall be deemed to create a contract between the volunteer and the Meridian Library District. Both the volunteer and the Meridian Library District have the right to terminate the volunteer's association with the library at any time, for any reason or no reason, with or without cause.

Equal Opportunity

Volunteers are selected to serve the library without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability, marital status, or military status.

Attendance and Absences

Volunteers are expected to complete scheduled shifts. If a volunteer is unable to serve a scheduled shift, the library must be notified with as much advance notice as possible. Failure to notify the library or excessive absences may cause the library to reevaluate the volunteer’s service with the library.

Training

Volunteers are required to review important information relating to their role as a volunteer and may be asked to attend a volunteer orientation. Volunteers are required to complete any training deemed necessary by the Volunteer Coordinator, Library Director or Assistant Director for their volunteer tasks. Volunteers should bring their questions regarding volunteer tasks to the Volunteer Coordinator or library staff members.

Volunteer Expectations

Volunteers are expected to promote and maintain exceptional levels of customer service while representing the library to the public. Volunteers are to be attentive to their assigned tasks and practice personal safety at all times. Volunteers shall follow all policies of the library. Volunteers must respect the library’s technology, property, resources, and the privacy and confidentiality of patrons, staff, and volunteers. Volunteers should bring their concerns or questions to the Volunteer Coordinator or library management.

Other Important Notes:

Meridian Library employees are not permitted to volunteer for Meridian Library programs, events or general opportunities.

General liability coverage is provided for volunteers operating within the scope of their assigned job duties.

Volunteers will not perform work in any Library facility when staff is not on the premises.

 

Approved by the Meridian Library District Board of Trustees on June 11, 2013

Revised November 20, 2019